Terms of Service
Terms of Service
Last updated: September 20, 2026
OVERVIEW
Welcome to ADALPAWS!
The terms “we,” “us,” and “our” refer to ADALPAWS. ADALPAWS operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient and enjoyable shopping experience (the “Services”).
ADALPAWS is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you access our website, purchase our products, or otherwise use our Services.
Please read these Terms carefully. They include important information regarding your legal rights, orders, shipping, returns, warranties, and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms or our Privacy Policy, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, territory, province, or country of residence, or that you have obtained any consent required by applicable law.
To use certain parts of our Services or purchase products, you may be asked to provide information including your name, email address, billing information, payment information, phone number, and shipping address.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.
You may not transfer, sell, assign, or license your account to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display and describe ADALPAWS products, including product colours, dimensions, materials, features, specifications, and images.
However, the actual colour and appearance of products may vary depending on your device, screen settings, lighting, photography, manufacturing variations, or other factors.
We cannot guarantee that your device's display accurately represents the colour or appearance of a product.
Product descriptions, prices, specifications, designs, colours, and availability may be updated or changed without notice.
We reserve the right to discontinue products or limit quantities available to any person, geographic location, or jurisdiction where permitted by law.
Product images are provided for illustrative purposes and minor variations may occur.
Nothing in these Terms excludes any consumer rights or guarantees that cannot lawfully be excluded.
SECTION 3 – PET PRODUCT USE AND SAFETY
ADALPAWS products are designed for pet-related use as described on the applicable product page.
You are responsible for selecting a product that is appropriate for your pet's size, weight, breed, condition, and intended activity.
Always follow the sizing information, product instructions, warnings, and safety guidance provided with the product or on our website.
Pets should be appropriately supervised when using our products.
You should inspect products regularly for wear, damage, loose components, or deterioration and discontinue use if a product becomes damaged or unsafe.
Where a product is intended to assist a pet around water, including a pet life jacket or flotation product, it is intended as an aid and not a substitute for responsible supervision.
Never leave a pet unattended in or around water solely because it is wearing a flotation product.
No pet flotation product can guarantee prevention of drowning in every circumstance.
SECTION 4 – ORDERS
When you place an order through ADALPAWS, you are making an offer to purchase the selected products.
We reserve the right to accept or decline an order where permitted by law.
Your order is not considered accepted until your payment has been successfully processed and/or we have confirmed your order.
Please carefully review your order, including the product, colour, size, quantity, shipping address, and contact information, before submitting it.
If you notice an error after placing your order, contact us as soon as possible at:
We will try to assist, but we cannot guarantee that an order can be changed or cancelled after processing or fulfilment has begun.
If we cancel or materially change an order, we will attempt to contact you using the email address, phone number, or other contact information provided with the order.
Purchases are subject to our Refund Policy and applicable consumer law.
SECTION 5 – PRICES AND BILLING
Prices, discounts, promotions, and special offers may change without notice.
The price charged for a product will generally be the price displayed at checkout when your order is placed.
Any applicable shipping costs, taxes, duties, or other charges will be displayed or calculated where applicable.
International customers may be responsible for customs duties, import taxes, or other charges imposed by their country.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information.
You represent that you are authorized to use the payment method provided for your purchase.
Promotional offers may be subject to additional conditions, expiration dates, product exclusions, or availability restrictions.
SECTION 6 – SHIPPING AND DELIVERY
We aim to process and deliver orders as efficiently as reasonably possible.
Any processing, shipping, or delivery time displayed on our website is an estimate unless expressly stated otherwise.
Delivery times may vary depending on destination, shipping provider, customs processing, product availability, weather, peak shopping periods, or other circumstances outside our reasonable control.
ADALPAWS is not responsible for delays caused by shipping carriers, customs authorities, incorrect customer information, or circumstances outside our reasonable control, except where liability cannot be excluded under applicable law.
Customers are responsible for providing an accurate and complete shipping address.
If you discover an error in your shipping information, please contact us as quickly as possible at:
Additional shipping charges may apply if a parcel needs to be redirected or resent because incorrect or incomplete delivery information was provided.
Please refer to our Shipping Policy for additional information regarding shipping and delivery.
SECTION 7 – RETURNS, REFUNDS AND EXCHANGES
Returns, refunds, and exchanges are handled in accordance with our Refund Policy and applicable consumer law.
Customers should review our Refund Policy before purchasing.
If you believe you received an incorrect, damaged, or defective item, please contact:
Please include your order number and relevant information or photographs where appropriate so that we can investigate the issue.
Nothing in our Refund Policy or these Terms is intended to exclude, restrict, or modify rights that cannot legally be excluded under applicable consumer law.
SECTION 8 – INTELLECTUAL PROPERTY
The ADALPAWS website and its content, including our brand name, logos, product descriptions, graphics, photographs, videos, designs, website layout, text, and other content, may be owned by or licensed to ADALPAWS and are protected by applicable intellectual-property laws.
Our Services are provided for your personal, non-commercial use.
Unless expressly permitted by us or applicable law, you may not reproduce, copy, distribute, modify, republish, sell, commercially exploit, or create derivative works from our content without prior written permission.
ADALPAWS names, logos, branding, designs, and slogans may not be used in a way that falsely suggests endorsement, sponsorship, affiliation, or authorization by ADALPAWS.
Shopify's names, logos, trademarks, and other intellectual property remain the property of Shopify or its respective owners.
SECTION 9 – OPTIONAL TOOLS
We may provide access to tools, features, integrations, or services offered by third parties.
We may not control or monitor these third-party services.
Your use of third-party tools may be subject to the provider's own terms, policies, and privacy practices.
You should review those terms before using a third-party service.
We may introduce additional features, tools, and resources in the future. Unless otherwise stated, these will form part of the Services and may be subject to these Terms.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to websites, services, social media platforms, payment services, or other resources operated by third parties.
We do not control third-party websites and are not responsible for their content, security, availability, privacy practices, products, or services.
If you access a third-party website through a link on ADALPAWS, you do so subject to that third party's terms and policies.
Any complaints or questions regarding products or services provided directly by a third party should be directed to that third party.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
ADALPAWS is powered by Shopify, which enables us to provide our online Services.
However, purchases made through our Store are transactions directly between you and ADALPAWS.
By using the Services, you acknowledge that Shopify is the technology platform supporting our Store and is not the seller of ADALPAWS products.
To the extent permitted by applicable law, Shopify and its affiliates are not responsible for injury, damage, loss, or other claims arising from products purchased directly from ADALPAWS.
This section reflects the Shopify relationship provision included in the source Terms you provided.
SECTION 12 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Our store is hosted by Shopify, and Shopify may collect and process certain personal information relating to your access to and use of our Services.
Information submitted through our Store may be transmitted to Shopify and other service providers, including providers located outside your country of residence.
Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and disclosed.
SECTION 13 – REVIEWS, FEEDBACK AND USER CONTENT
If you submit reviews, photographs, videos, testimonials, suggestions, ideas, feedback, or other content (“Feedback”) to ADALPAWS, you confirm that you have the necessary rights to submit that content.
You grant ADALPAWS a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, adapt, and distribute Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You must not submit content that:
- Infringes another person's copyright, trademark, privacy, or other rights.
- Is unlawful, abusive, threatening, defamatory, obscene, or intentionally misleading.
- Contains malicious software or harmful code.
- Misrepresents your identity or relationship with ADALPAWS.
If you received compensation, a free product, discount, or other incentive in exchange for a review or content, you must make any disclosure required by applicable law.
We reserve the right to remove inappropriate or unlawful content where permitted.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, product availability, or other information.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.
If an error affects an order you have already placed, we will take reasonable steps to contact you where appropriate.
SECTION 15 – PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services:
- For unlawful or fraudulent activities.
- To violate applicable laws or regulations.
- To infringe intellectual-property rights.
- To harass, abuse, threaten, defame, or harm another person.
- To submit deliberately false or misleading information.
- To transmit viruses, malware, or other malicious code.
- To collect personal information about other users without authorization.
- To send spam, phishing communications, or other unauthorized solicitations.
- To impersonate another person or organization.
- To interfere with the operation or security of our website.
- To attempt to bypass security or access restrictions.
- To scrape, extract, reproduce, or commercially exploit substantial portions of our Services without authorization.
We may restrict, suspend, or terminate access to our Services if we reasonably believe these Terms have been violated.
SECTION 16 – TERMINATION
We may suspend or terminate your access to some or all of the Services where permitted by law, including where you materially violate these Terms.
Termination does not affect obligations or liabilities that arose before termination.
Sections that by their nature should survive termination—including intellectual property, limitations of liability, indemnification, privacy, and governing law—will continue to apply.
SECTION 17 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that access to the Services will always be uninterrupted, secure, timely, or error-free.
Product-specific warranties, if any, will be stated on the applicable product page or accompanying documentation.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, condition, right, or remedy that cannot legally be excluded.
SECTION 18 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ADALPAWS and its affiliates, employees, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services or products purchased through the Services.
This may include, where legally permitted, loss of profits, revenue, data, savings, or other consequential losses.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
SECTION 19 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ADALPAWS, Shopify, and our respective affiliates, officers, employees, contractors, agents, licensors, and service providers from third-party claims arising from:
- Your material breach of these Terms;
- Your violation of applicable law;
- Your infringement of another person's rights; or
- Your unlawful misuse of the Services.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
Any unenforceable portion will be treated as severed from these Terms without affecting the validity of the remaining provisions.
SECTION 21 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies displayed on our website, constitute the agreement governing your use of our Services.
SECTION 22 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations in connection with a legitimate transfer, restructuring, or sale of our business, subject to applicable law.
SECTION 23 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by the laws applicable to the jurisdiction in which ADALPAWS operates, subject to any mandatory consumer-protection laws that apply to you.
Nothing in these Terms is intended to remove any rights you may have under applicable consumer law.
SECTION 24 – CHANGES TO THESE TERMS
You can review the current version of these Terms of Service on this page at any time.
We may update or replace portions of these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
The updated Terms will be published on our website with the revised “Last updated” date.
Where required by applicable law, we will provide additional notice of material changes.
Your continued use of the Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service, your order, or ADALPAWS should be sent to:
ADALPAWS
Email: adal.group.publish1@gmail.com
We aim to respond to customer enquiries as soon as reasonably possible.