Privacy Policy

Last updated: September 20, 2026

ADALPAWS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient and enjoyable shopping experience (the “Services”).

ADALPAWS is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how ADALPAWS (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, make a purchase from our website, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and how your information may be collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with ADALPAWS, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details: including your name, billing address, shipping address, phone number, and email address.

Financial information: including payment card information, payment method, transaction details, payment confirmations, and other payment-related information. Payment information may be processed by Shopify and/or third-party payment providers rather than directly by ADALPAWS.

Account information: including your username, password, account preferences, and settings where applicable.

Transaction information: including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transactions.

Communications with us: including information you provide when contacting ADALPAWS regarding an order, product, return, refund, shipping enquiry, or other customer-support matter.

Device information: including information about your device, browser, network connection, IP address, and other device identifiers.

Usage information: including information about how and when you access, browse, and interact with our website and Services.

Personal Information Sources

We may collect personal information from several sources, including:

Directly from you when you purchase products, create an account, use our website, contact us, or otherwise provide information to us.
Automatically when you use our website or Services, including through cookies, pixels, and similar technologies.
From Shopify and service providers that help us operate our online store.
From payment processors, shipping and fulfilment providers, analytics providers, advertising platforms, and other business partners.
From other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with ADALPAWS, we may use your personal information for the following purposes.

Providing and Improving Our Services

We may use your personal information to provide and improve our Services, including to:

Process and manage your orders.
Process payments.
Arrange shipping and delivery.
Provide order confirmations and shipping updates.
Process returns, exchanges, cancellations, and refunds.
Maintain and manage customer accounts.
Remember customer preferences.
Provide customer support.
Improve our products, website, and shopping experience.
Recommend products that may be relevant to you.

Marketing and Advertising

Where permitted by applicable law, we may use personal information for marketing and promotional purposes.

This may include sending marketing or promotional communications by email or other available communication channels.

We may also use information about your interaction with our website to display advertisements for ADALPAWS products on our website or through third-party advertising platforms.

Where required by law, we will obtain your consent before sending certain marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Security and Fraud Prevention

We may use personal information to protect ADALPAWS, our customers, and our Services.

This may include using information to:

Authenticate accounts.
Provide a secure shopping and payment experience.
Detect or investigate suspected fraud.
Prevent illegal, malicious, or unauthorized activity.
Protect our website and Services.
Enforce our policies and Terms of Service.

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

Communicating With You

We may use your information to communicate with you regarding:

Your orders.
Payments.
Shipping and delivery.
Returns and refunds.
Product enquiries.
Customer-support enquiries.
Account information.
Other matters relating to your relationship with ADALPAWS.

Legal Reasons

We may use personal information when necessary to comply with applicable laws, regulations, court orders, legal processes, or lawful government requests.

We may also use information where necessary to establish, exercise, or defend legal claims or investigate potential violations of our policies or Terms of Service.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.

These third parties may include:

Shopify.
Payment processors.
Shipping and fulfilment providers.
Technology and IT service providers.
Cloud-storage providers.
Analytics providers.
Customer-support providers.
Marketing and advertising providers.
Professional advisers where necessary.
Other service providers that help us operate ADALPAWS.

We may also disclose information when you specifically direct or authorize us to do so, such as when information must be provided to a delivery provider to fulfil your order.

We may disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.

We may also disclose information when required to comply with applicable laws, subpoenas, court orders, search warrants, or other valid legal processes.

Relationship With Shopify

Our online store is powered by Shopify.

Shopify may collect and process personal information relating to your access to and use of our online store in order to provide and improve its services.

Information you submit through our store may be transmitted to Shopify and other service providers, including providers located outside the country where you live.

Shopify may also process information relating to your interactions with our store and other Shopify merchants to provide certain features and services.

For additional information regarding how Shopify processes personal information, please review Shopify's applicable privacy information and privacy portal.

Cookies and Similar Technologies

ADALPAWS, Shopify, and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

Remember your preferences.
Keep items in your shopping cart.
Understand how visitors use our website.
Measure website performance.
Improve our Services.
Prevent fraud.
Provide relevant advertising and marketing.
Measure the effectiveness of advertising campaigns.

Depending on where you live, you may have the right to manage or reject certain cookies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

If you follow a link to a third-party website or platform, its own privacy policy and terms will apply.

ADALPAWS does not control and is not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.

We encourage you to review the privacy policies of any third-party services you use.

Children's Data

Our Services are intended for adults who are legally capable of purchasing products online.

We do not knowingly collect personal information directly from children under the applicable age of consent in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on factors such as:

Whether we need the information to fulfil an order.
Whether you maintain an account with us.
Customer-service requirements.
Fraud prevention and security.
Accounting and tax requirements.
Legal and regulatory obligations.
Resolving disputes.
Enforcing our agreements and policies.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights relating to your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to request a copy of your personal information in a portable format.

Right to Object or Restrict Processing

Depending on applicable law, you may have the right to object to or request restrictions on certain ways we process your personal information.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw your consent.

Withdrawal of consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Marketing Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe option included in our emails.

Even if you unsubscribe from marketing communications, we may continue to send you non-promotional communications necessary to manage your orders, payments, account, returns, or other transactions.

The privacy rights available to you depend on your location and applicable laws, and some rights may be subject to limitations or exceptions.

Exercising Your Rights

To exercise a privacy right or ask a question regarding your personal information, contact us at:

adal.group.publish1@gmail.com

We may need to verify your identity before completing certain privacy requests.

Where permitted by law, an authorized representative may submit a request on your behalf. We may require evidence that the representative has authority to act for you.

We will respond to valid requests within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

International Transfers

ADALPAWS uses Shopify and may use other service providers that operate internationally.

As a result, your personal information may be transferred, stored, or processed in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Complaints

If you have a question or complaint about how ADALPAWS handles your personal information, please contact us first so that we can investigate your concern.

Email: adal.group.publish1@gmail.com

Depending on where you live, you may also have the right to lodge a complaint with the relevant privacy or data-protection authority in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or your ADALPAWS order, please contact us.

ADALPAWS
Email: adal.group.publish1@gmail.com

We aim to respond to customer and privacy enquiries as soon as reasonably possible.